Refund policy
Refund & Return Policy – Limb Loss Fitness
All Limb Loss Fitness products are made-to-order. Because of this, we maintain a strict return policy.
Returns & Exchanges
We do not accept returns or exchanges for:
- Incorrect size
- Incorrect color
- Change of mind
Please carefully review sizing charts and product details before placing your order.
Damaged or Defective Items
If your item arrives damaged or contains a manufacturing defect, you may be eligible for a free replacement or refund.
To qualify:
- Contact us within 30 days of delivery
- Provide clear photo evidence of the issue
- For multiple affected items, include a photo or video showing all affected items
No return is required.
What Is Not Considered a Defect
- Minor print placement variations (up to 0.5")
- Slight differences due to the production process
Incorrect Orders
We are not responsible for orders placed with incorrect selections (size, color, etc.) and cannot offer refunds or exchanges in these cases.
Failed Deliveries
If a package is undeliverable:
- A reprint may be issued at an additional cost, or
- A partial refund may be offered
Refund Processing
Approved refunds will be issued to the original payment method.